rbajer Privacy Policy — How We Handle Your Personal Data

1. Introduction

rbajer operates the online betting platform at rbajer.io. As part of running this platform, rbajer collects and processes personal data about the players who register and use the service. This Privacy Policy explains what data is collected, why it is collected, how it is used, and what rights you have in relation to your personal information.

rbajer is committed to handling your personal data responsibly and transparently. We collect only what we need, we use it only for the purposes described in this policy, and we take reasonable steps to keep it secure. If you have questions about anything in this policy, contact rbajer's support team at [email protected] before registering.

This Privacy Policy should be read alongside rbajer's Terms and Conditions and Responsible Gaming policy, both of which are incorporated by reference. By creating an account on rbajer, you confirm that you have read and accepted this Privacy Policy.

2. Data We Collect

rbajer collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the site, and from third-party providers used to verify your identity or process payments. The categories of data rbajer collects are described below.

Data you provide directly:

• Full legal name and date of birth (required for account registration and age verification)
• Email address and phone number (used for account communication and support)
• Residential address (required for identity verification)
• Payment method details — such as mobile banking account numbers — used to process deposits and withdrawals
• Identity documents submitted for verification, such as a national ID card or passport
• Communications you send to rbajer's support team

Data collected automatically:

• IP address and approximate location derived from it
• Device type, operating system, and browser information
• Pages visited on rbajer, time spent, and navigation patterns
• Session data including login times and duration
• Betting activity including games played, bet amounts, and outcomes

Data from third parties:

• Identity verification results from third-party verification providers
• Payment confirmation data from payment processors
• Fraud and risk signals from anti-fraud service providers

3. How We Use Your Data

rbajer uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes beyond those described here without first obtaining your consent or having a valid legal basis to do so.

• Account management: To create and maintain your rbajer account, verify your identity, and manage your account settings.
• Payment processing: To process deposits and withdrawals, verify payment methods, and maintain transaction records.
• Legal compliance: To comply with anti-money laundering (AML) obligations, age verification requirements, and other applicable legal and regulatory requirements.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited activities on the platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your rbajer account.
• Platform improvement: To analyse how the platform is used and identify areas for improvement, using aggregated and anonymised data where possible.
• Responsible gaming: To monitor betting patterns and identify players who may need support, in line with rbajer's responsible gaming obligations.
• Marketing communications: To send you promotional offers and updates about rbajer — only if you have opted in to receive them. You can opt out at any time.

4. Legal Basis for Processing

rbajer processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contract performance: Processing your data is necessary to provide the rbajer service you have signed up for — including account management, payment processing, and game access.
• Legal obligation: rbajer is required by law to collect and retain certain data, including identity verification records and transaction histories, to comply with anti-money laundering and other regulatory requirements.
• Legitimate interests: rbajer processes some data on the basis of legitimate interests — for example, fraud prevention, platform security, and improving the service — where those interests are not overridden by your rights.
• Consent: Where rbajer relies on your consent — for example, to send marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Data

rbajer does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

• Payment processors: rbajer shares the payment information necessary to process your deposits and withdrawals with our payment processing partners. These partners are contractually required to handle your data securely.
• Identity verification providers: rbajer uses third-party identity verification services to confirm your age and identity. These providers receive only the data necessary to complete the verification.
• Fraud prevention services: rbajer may share data with anti-fraud and risk management providers to detect and prevent fraudulent activity on the platform.
• Regulatory and legal authorities: rbajer may be required by law to share data with regulatory bodies, law enforcement agencies, or other authorities. rbajer will comply with valid legal requests and will notify you where permitted by law.
• Business transfers: In the event of a merger, acquisition, or sale of rbajer's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

6. Data Retention

rbajer retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods that apply to different categories of data are outlined below.

• Account data: Retained for the duration of your account and for a period after account closure as required by applicable anti-money laundering and regulatory obligations — typically a minimum of five years.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable law, typically five years from account closure.
• Support communications: Retained for up to three years from the date of the communication, or longer if the communication relates to an ongoing dispute or legal matter.
• Technical and usage data: Retained for up to two years, after which it is anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, rbajer will securely delete or anonymise it. If deletion is not immediately possible — for example, because data is stored in backup systems — rbajer will isolate the data from further processing until deletion is possible.

7. Security

rbajer takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security)
• Encryption of sensitive data at rest
• Access controls that restrict data access to authorised personnel only
• Regular security assessments and monitoring of our systems
• Staff training on data protection and security practices
• Incident response procedures to address any data security events promptly

While rbajer takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a role to play — keep your rbajer account password secure, do not share it with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

8. Cookies

rbajer uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow rbajer to understand how the site is being used.

The types of cookies rbajer uses are:

You can manage cookie preferences through your browser settings. Note that disabling essential or security cookies may prevent you from using certain features of rbajer. rbajer does not use cookies to serve third-party advertising.

9. Your Rights

You have rights in relation to the personal data rbajer holds about you. rbajer is committed to respecting and facilitating those rights. Your rights include:

• Right of access: You have the right to request a copy of the personal data rbajer holds about you. rbajer will provide this within a reasonable timeframe following a verified request.
• Right to rectification: If any personal data rbajer holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly through your account settings.
• Right to erasure: In certain circumstances, you have the right to request that rbajer delete your personal data. Note that rbajer may be required to retain certain data by law even after an erasure request — for example, transaction records required for AML compliance.
• Right to restrict processing: You have the right to request that rbajer restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used format.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling. You also have the right to object to direct marketing at any time.
• Right to withdraw consent: Where rbajer processes your data based on consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, contact rbajer's support team at [email protected]. rbajer will respond to all valid requests promptly. rbajer may need to verify your identity before processing a request.

10. Children's Privacy

rbajer is strictly for adults aged 18 and above. rbajer does not knowingly collect personal data from anyone under the age of 18. If rbajer becomes aware that personal data has been collected from a person under 18, that data will be deleted and the associated account will be closed immediately.

If you are a parent or guardian and believe that a person under 18 has registered on rbajer, please contact support at [email protected] immediately so the matter can be investigated and resolved.

11. Changes to This Policy

rbajer may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or rbajer's data handling practices. When changes are made, the updated policy will be published on this page with a revised "last updated" date at the top.

rbajer will make reasonable efforts to notify players of significant changes via the registered email address or a notice on the platform. However, it is your responsibility to check this page periodically. Continued use of rbajer after an updated policy has been published constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how rbajer handles your personal data, please get in touch:

• Email: [email protected]
• Availability: 24 hours a day, 7 days a week
• Response time: rbajer aims to respond to all privacy-related enquiries within a reasonable timeframe

For questions about responsible gaming tools or self-exclusion, visit the Responsible Gaming page. For questions about account rules and betting terms, see the Terms and Conditions.